Luxury Assisted Travel

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Luxury Assisted Travel Services

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Services for Effortless Travel

Couple drinking champagne on the deck of the ship

At Luxury Assisted Travel, our difference lies in the detail. We understand that meaningful travel sometimes requires more than just logistics—it calls for care, foresight, and at times additional support. That’s why we offer a comprehensive range of personalised support services designed to meet the unique needs of senior travellers and those who require extra assistance. From mobility support and medication coordination to companion care, luggage handling, and in-destination assistance, every element can be arranged to ensure your experience is dignified, and deeply enjoyable. Explore our full list of services below—and discover how we make the extraordinary feel effortless. 

Our care providers aren’t just helping from a distance—they’re by your side, every step of the journey.

Door to Door Assistance

We provide comprehensive assistance from your home to your holiday and return, including transport coordination, luggage handling, and personalised support through airports, cruise terminals, and hotel check-ins, ensuring a seamless, stress-free journey every step of the way. 

Mobility Assistance

We offer support to travellers with limited mobility, which includes renting and managing equipment as well as assistance with onboard travel navigation and arrangements.

Vision or Hearing Impaired Support

We provide assistance to individuals with hearing or vision impairments, which includes guiding them through the ship's safety briefings or accommodations, guiding them through the ship's layout, and escorting them to and from their preferred entertainment options as required.

Personal Care and Hygiene

We offer assistance with personal care activities, including grooming, dressing, and maintaining personal hygiene, as needed, to ensure comfort and well-being.

Medication Assistance & Administration Services

Our expert team can send reminders to travellers with prescribed medical needs to help ensure timely medication administration. If necessary, our registered nurse can available to administer complex medications, such as insulin and other pharmaceutical regimens, provided that they receive the correct written instructions from your healthcare provider.

Solo Traveller Companionship and Social Engagement

We offer warm companionship and actively facilitate social connections throughout the journey, creating an inclusive and engaging atmosphere for our passengers. This feature is especially important for those travelling solo, as it helps ease feelings of isolation and fosters a sense of belonging. Whether through shared activities, group dining arrangements, or gentle introductions to like-minded travellers, our goal is to ensure every client feels seen, supported, and socially connected.

Emergency Response Planning:

We assist in developing and communicating emergency response plans to ensure that carers and nurses are adequately prepared to handle any medical emergencies or unforeseen circumstances that may occur during the journey.

Health Monitoring

Where specifically requested, our registered nurse may perform regular health check-ins to monitor vital signs, observe any potential health changes, and, if necessary, promptly address concerns with the onboard medical staff, giving travellers and their families peace of mind.

Coordination with Healthcare Providers

Our team is well-equipped to coordinate and communicate with your registered healthcare physician, the cruise line, and the ship's doctor to manage any medical issues or emergencies that may arise during your journey.

Medical Equipment Rental

We provide the option to rent essential medical equipment, such as wheelchairs, walkers, or other necessary items, at the travel destination, available on request prior to your departure. This service ensures that you have the support you need during your travels, allowing you to focus on enjoying your trip without the worry of sourcing equipment upon arrival. 

Dietary Support

We assist with catering to individual dietary demands, managing meal options, and helping monitor nutritional requirements, particularly for people with dietary restrictions or health issues.

Assisted Travel Support Packages

Signature Support - Our standard everyday service to you

Signature Support - Our standard everyday service to you

Signature Support - Our standard everyday service to you

Happy couple drinking cocktails

All passengers have access to our Signature Support Service at all times. It offers thoughtful assistance designed to maintain dignity and comfort from start to finish. Unlike standard travel providers, we provide discreet and dependable assistance to independent or semi-independent travellers who require a little extra ease during their journey.


Included Services:

  • Our services include managing all travel bookings with our partner travel agent.
  • Management of door-to-door transport from home to port at your request. Transportation costs are not included & are costed based on your needs & location.
  • We provide meet and greet services, assistance with check-in at the cruise terminal or airport, and support at hotels.
  • We initiate companionship and social interaction throughout the journey.
  • Meal assistance and escorts for dining
  • Basic dietary support and special accommodations
  • General mobility guidance and navigation assistance
  • Assisted sensory support includes assistance for individuals with hearing, vision, or anxiety impairments.

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The Gold Experience – Light Assistance

Signature Support - Our standard everyday service to you

Signature Support - Our standard everyday service to you

Caring nurse with a senior

This level is specifically designed for travellers who require more hands-on personal care, which includes assistance with transfers, medication, and mobility. This level ensures both comfort and greater peace of mind.


Included Services:

Everything in Signature Support, plus:

  • Mobility Assistance: Help for individuals with mild mobility issues.
  • Personal Care: support with minor minimal care needs ie grooming and dressing.
  • Medication management: reminders and assistance with organising prescribed medications.
  • Sleep Support: Accommodations for restful sleep and specialized needs. ie CPAP.
  • Medical Equipment:  Access to necessary mobility aids, such as wheelchairs and walkers.
  • Meal Escorts:  Support to assist you to the dining room

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The Platinum Voyage – Onboard Medical Support

Signature Support - Our standard everyday service to you

The Platinum Voyage – Onboard Medical Support

Care team

Our highest level of support, ideal for guests who require full-time medical management or are fully dependent on carer assistance.


Included Services:

Our Signature Support offering and everything in the Gold Experience, plus:

  • Mobility Assistance: Comprehensive help with bathing, dressing, and transfers. You must be capable of standing and walking short distances with one person's help or assistance. 
  • Full Mobility Assistance: Care for individuals fully dependent on carers—stand or chair slide assist.  
  • Coordinated Care: Ongoing communication with healthcare providers and onboard medical staff.
  • Health Monitoring: Regular assessments by a registered nurse, ensuring a high standard of medical oversight.
  • Medical Management: Comprehensive management of health needs as part of the package.

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Please contact Luxury Assisted Travel Service to find out more

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