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At Luxury Assisted Travel, our difference lies in the detail. We understand that meaningful travel sometimes requires more than just logistics—it calls for care, foresight, and at times additional support. That’s why we offer a comprehensive range of personalised support services designed to meet the unique needs of senior travellers and those who require extra assistance. From mobility support and medication coordination to companion care, luggage handling, and in-destination assistance, every element can be arranged to ensure your experience is dignified, and deeply enjoyable. Explore our full list of services below—and discover how we make the extraordinary feel effortless.
Our care providers aren’t just helping from a distance—they’re by your side, every step of the journey.
We provide comprehensive assistance from your home to your holiday and return, including transport coordination, luggage handling, and personalised support through airports, cruise terminals, and hotel check-ins, ensuring a seamless, stress-free journey every step of the way.
We offer support to travellers with limited mobility, which includes renting and managing equipment as well as assistance with onboard travel navigation and arrangements.
We provide assistance to individuals with hearing or vision impairments, which includes guiding them through the ship's safety briefings or accommodations, guiding them through the ship's layout, and escorting them to and from their preferred entertainment options as required.
We offer assistance with personal care activities, including grooming, dressing, and maintaining personal hygiene, as needed, to ensure comfort and well-being.
Our expert team can send reminders to travellers with prescribed medical needs to help ensure timely medication administration. If necessary, our registered nurse can available to administer complex medications, such as insulin and other pharmaceutical regimens, provided that they receive the correct written instructions from your healthcare provider.
We offer warm companionship and actively facilitate social connections throughout the journey, creating an inclusive and engaging atmosphere for our passengers. This feature is especially important for those travelling solo, as it helps ease feelings of isolation and fosters a sense of belonging. Whether through shared activities, group dining arrangements, or gentle introductions to like-minded travellers, our goal is to ensure every client feels seen, supported, and socially connected.
We assist in developing and communicating emergency response plans to ensure that carers and nurses are adequately prepared to handle any medical emergencies or unforeseen circumstances that may occur during the journey.
Where specifically requested, our registered nurse may perform regular health check-ins to monitor vital signs, observe any potential health changes, and, if necessary, promptly address concerns with the onboard medical staff, giving travellers and their families peace of mind.
Our team is well-equipped to coordinate and communicate with your registered healthcare physician, the cruise line, and the ship's doctor to manage any medical issues or emergencies that may arise during your journey.
We provide the option to rent essential medical equipment, such as wheelchairs, walkers, or other necessary items, at the travel destination, available on request prior to your departure. This service ensures that you have the support you need during your travels, allowing you to focus on enjoying your trip without the worry of sourcing equipment upon arrival.
We assist with catering to individual dietary demands, managing meal options, and helping monitor nutritional requirements, particularly for people with dietary restrictions or health issues.
All passengers have access to our Signature Support Service at all times. It offers thoughtful assistance designed to maintain dignity and comfort from start to finish. Unlike standard travel providers, we provide discreet and dependable assistance to independent or semi-independent travellers who require a little extra ease during their journey.
Included Services:
This level is specifically designed for travellers who require more hands-on personal care, which includes assistance with transfers, medication, and mobility. This level ensures both comfort and greater peace of mind.
Included Services:
Everything in Signature Support, plus:
Our highest level of support, ideal for guests who require full-time medical management or are fully dependent on carer assistance.
Included Services:
Our Signature Support offering and everything in the Gold Experience, plus:
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